24 days ago
Two custom domains on project adf661db-9f59-43b0-818d-1c47f86858ca
(Craft-portal investor portal) have been stuck in
certificateStatus=VALIDATING_OWNERSHIP for over 30 minutes despite
DNS being correctly propagated. Hoping someone on your side can
manually re-trigger Let's Encrypt validation.
Domain 1: my.flycraft.com
custom domain id: 31c48a62-ef2a-46d1-985e-c9732fe35065
service id: 363e9f4d-46c5-4c49-95c2-9055ac0daf3f
required CNAME: v00z4ccx.up.railway.app
current CNAME: v00z4ccx.up.railway.app (matches)
Domain 2: qc.flycraft.com
custom domain id: aea3a4ea-a550-4f80-ba2c-5e2e2f7a6e9d
service id: ce8fa44e-9302-41ca-90a0-9736994f54aa
required CNAME: sxm5h7d5.up.railway.app
current CNAME: sxm5h7d5.up.railway.app (matches)
What's healthy:
-
Both Cloudflare CNAMEs are DNS-only (grey cloud), no proxying.
-
dig +shortreturns the correct Railway targets from multipleresolvers.
-
Railway's own dnsRecords.status reports DNS_RECORD_STATUS_PROPAGATED
for both.
-
The auto-assigned *.up.railway.app URLs (e.g.
craft-production-5c01.up.railway.app) serve correctly with HTTPS.
What we tried:
-
Created the custom domain → waited 20+ min → no progress.
-
Deleted + recreated the custom domain to force a fresh CNAME
target → DNS updated → still stuck at VALIDATING_OWNERSHIP.
Could you re-trigger ownership validation for both domains? Happy
to provide anything else you need.
Pinned Solution
24 days ago
You need to add TXT records to your domains. Railway uses TXT records to verify domain ownership.
For example: you need to add the TXT record to _railway-verify.my.flycart.com
If you are using the API to add the custom domain, you can find the TXT record in verificationToken under status
2 Replies
24 days ago
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Status changed to Open Railway • 24 days ago
24 days ago
You need to add TXT records to your domains. Railway uses TXT records to verify domain ownership.
For example: you need to add the TXT record to _railway-verify.my.flycart.com
If you are using the API to add the custom domain, you can find the TXT record in verificationToken under status
23 days ago
Im experiencing the same and i have done what is said above.
Status changed to Solved 0x5b62656e5d • 11 days ago