a month ago
Hi,
I no longer have access to the old phone number associated with my Railway account. I need to verify my phone number to subscribe to the Pro plan, but I cannot find an option to change it in the account settings.
How can I update my phone number? Can Railway Support change it for me?
I can provide my new phone number privately for security reasons.
Thank you!
1 Replies
a month ago
Railway does not store a phone number on your account and has no phone verification step. If you're seeing a phone number prompt when subscribing to the Pro plan, that comes from your card issuer's 3D Secure check, and the number it references is the one your bank has on file. You can resolve it by updating the phone number with your bank, or by paying with a different card.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago