Additional information — possible connection to current Railway networking incident

I noticed Railway has an active incident titled "External network blocks affecting access to Railway," affecting public networking in US West and other regions.

My Movie Studio service is deployed in US West.

Could this incident be related to my MongoDB Atlas connection failure?

I understand the published incident primarily describes external networks blocking Railway IP addresses. However, since my service is unable to establish a connection to Atlas, could a Railway engineer verify whether this incident or any related networking restrictions could be affecting outbound connections from my deployment?

I would appreciate confirmation either way so we can rule this out rather than continue troubleshooting blindly.

The next useful step is to expose the underlying server-selection error; the allowlist hint alone does not identify the cause or link it to the incident.

If this is Mongoose, add this inside your existing connection catch(err) handler in the Railway service:

console.error({ name: err.name, code: err.code });
console.error([...(err.reason?.servers?.values() ?? [])].map((s, i) => ({
  server: i + 1,
  type: s.type,
  error: s.error?.name,
  code: s.error?.code,
  cause: s.error?.cause?.code
})));

This deliberately omits the URI, credentials, hostnames and full error messages. Mongoose documents reason.servers here: https://mongoosejs.com/docs/connections.html#server-selection . If the codes are absent, inspect each server's error.message privately and share only a manually redacted version. Please include your Mongoose/MongoDB driver version; if you use the native driver, say so.

DNS errors, connection timeouts and authentication errors require different fixes. These details would let us choose the next check instead of guessing. I cannot confirm or rule out a Railway infrastructure incident from the posted log.

AI-assisted; documentation checked and extraction logic tested with synthetic errors, not against your deployment.