a month ago
Hi Team,
I am unable to generate an access token.
The Tokens page only creates a UUID and the token popup never appears.
I have tried multiple browsers and the Railway CLI (v4.27.4).
Please enable access token generation for my account.
Email: faizanilyas38@gmail.com
2 Replies
a month ago
Try these first
Hard refresh (Ctrl+Shift+R or Cmd+Shift+R)
Clear Railway cookies/cache completely
Try incognito mode
Different network (mobile hotspot sometimes works if corporate firewall is being weird)
If none of that works
You need Railway staff to fix this on the backend. They lurk in their Discord server and usually respond faster there than email
a month ago
Hi team,
I’ve tried all the standard troubleshooting steps:
Hard refresh (Ctrl/Cmd + Shift + R)
Cleared Railway cookies & cache completely
Incognito mode
Different network (including mobile hotspot)
The issue still persists.
This seems to be a backend/account-level problem rather than a local browser or network issue.
Could someone please take a look from the backend side?