TOKEN ISSUE
faizanilyas38-svg
FREEOP
5 months ago
Hi Team,
I am unable to generate an access token.
The Tokens page only creates a UUID and the token popup never appears.
I have tried multiple browsers and the Railway CLI (v4.27.4).
Please enable access token generation for my account.
Email: faizanilyas38@gmail.com
2 Replies
hyper674
PRO
5 months ago
Try these first
- Hard refresh (Ctrl+Shift+R or Cmd+Shift+R)
- Clear Railway cookies/cache completely
- Try incognito mode
- Different network (mobile hotspot sometimes works if corporate firewall is being weird)
If none of that works
You need Railway staff to fix this on the backend. They lurk in their Discord server and usually respond faster there than email
faizanilyas38-svg
FREEOP
5 months ago
Hi team,
I’ve tried all the standard troubleshooting steps:
- Hard refresh (Ctrl/Cmd + Shift + R)
- Cleared Railway cookies & cache completely
- Incognito mode
- Different network (including mobile hotspot)
The issue still persists.
This seems to be a backend/account-level problem rather than a local browser or network issue.
Could someone please take a look from the backend side?