a month ago
Hi,
I recently upgraded my project to a hobby plan, and I have plans to upgrade to Enterprise in the coming months, but I have been noticing too much downtime, my deployments are slower, and there have been multiple instances.
I would like to know the true reliability if I want to continue to stay, or I must plan to migrate out to another platform, which is much easier now because of the scale I am at.
Thank you.
3 Replies
a month ago
All three of your services are currently deployed and in a healthy state. Contractual SLAs and uptime guarantees are available exclusively on the Enterprise plan. If you're experiencing specific deployment slowness or downtime, sharing the affected service and timeframe would help us look into it further.
Status changed to Awaiting User Response Railway • 28 days ago
Railway
All three of your services are currently deployed and in a healthy state. Contractual SLAs and uptime guarantees are available exclusively on the [Enterprise plan](https://railway.com/enterprise). If you're experiencing specific deployment slowness or downtime, sharing the affected service and timeframe would help us look into it further.
a month ago
I am not flagging the issue for this moment. My concern was, in general, about reliability.
Status changed to Awaiting Railway Response Railway • 28 days ago
a month ago
Our platform processes over 15 million deployments and 1 trillion+ edge network requests monthly, and we publish incident retrospectives on our engineering blog. Contractual SLAs with uptime guarantees are available on the Enterprise plan.
Status changed to Awaiting User Response Railway • 28 days ago
21 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 21 days ago