Took from my bank account 1usd
awnkhoury1
TRIALOP

2 years ago

Why i payed 1usd without getting my trial?

Archived

11 Replies

brody
EMPLOYEE

2 years ago

Can you tell me the steps you took to get this charge?


awnkhoury1
TRIALOP

2 years ago

Can you tell me the steps you took to get this charge?

I've just put my credit card then it gives me something went wrong and the payment unsuccessful.. after 2m it just took from me 1usd


brody
EMPLOYEE

2 years ago

That would have been a temporary charge and will be returned, however, the "something went wrong" is not ideal, can you try upgrading to hobby again?


awnkhoury1
TRIALOP

2 years ago

That would have been a temporary charge and will be returned, however, the "something went wrong" is not ideal, can you try again?

I wish if its a "temporary charge" i can send you the charge if you want


awnkhoury1
TRIALOP

2 years ago

Here is the charge thing

Attachments


brody
EMPLOYEE

2 years ago

I believe you when you say you got a $1 charge, a $1 charge is standard practice for card verifications. Please try upgrading to Hobby again.


awnkhoury1
TRIALOP

2 years ago

I believe you when you say you got a $1 charge, a $1 charge is standard practice for card verifications. Please try upgrading to Hobby again.

Is it a temporary charge?


brody
EMPLOYEE

2 years ago

It says reversal right in that last text, please read the text.


awnkhoury1
TRIALOP

2 years ago

It says reversal right in that last text, please read the text.

I see .. but i didn't reseved it at the moment


brody
EMPLOYEE

2 years ago

Debit reversals take time to process, please be at ease.


awnkhoury1
TRIALOP

2 years ago

Debit reversals take time to process, please be at ease.

You mean it will come soon as possible right ? Sorry for the trouble


brody
EMPLOYEE

2 years ago

That's something you would have to ask your bank.

This thread is getting a bit off-topic, so please open a new thread if you have further issues with Railway that aren't related to this $1 charge.

Status changed to Archived brody almost 2 years ago


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