Tos Violation - How can I learn the platform without making mistakes?
ishfuseini
HOBBYOP

12 days ago

I've been trying to deploy an API gateway. Docker workflow is different. Dockerfile workfly is confusing. I've been recreting services and now i got a ToS violation. How can I fix this? maybe railway isn't the right platform to try and learn.

Solved

6 Replies

Railway
BOT

12 days ago

Your workspace has been restricted, and unfortunately we aren't able to share the specific details behind the restriction. There is no action on your side that will lift it, and upgrading or changing your plan will not resolve it either. We understand this is frustrating, especially while you're learning the platform.


Status changed to Awaiting User Response Railway 12 days ago


ishfuseini
HOBBYOP

12 days ago

So you've essentially shut down my live applications for no reason?


Status changed to Awaiting Railway Response Railway 12 days ago


ishfuseini
HOBBYOP

12 days ago

You can't share details. I'm not doing anything malicious. I even used the templates from your marketplace.


ishfuseini
HOBBYOP

12 days ago

What specific terms did i violate?


Railway
BOT

12 days ago

We understand this affects running services, and we take that seriously. The restriction was not applied without reason, but we are not able to share the specifics behind it. There is no action available on your side to lift it.


Status changed to Awaiting User Response Railway 12 days ago


ishfuseini
HOBBYOP

12 days ago

I need a full refund if you won't discole why Services are denied


Status changed to Awaiting Railway Response Railway 12 days ago


Status changed to Solved Railway 12 days ago


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