Your workspace is set to the Hobby plan but is currently inactive, with no payment on record yet. Could you share the specific error message you see when attempting to complete the upgrade? Also, please confirm you are using a bank-issued credit or debit card, as prepaid and virtual cards are not supported.

It says: We are experiencing issues connecting to our payments provider. Please check your internet connection.

Our payment backend is operating normally, so this error means your browser is unable to reach our payment provider's servers to load the payment form. This is typically caused by a browser extension (especially ad blockers or privacy tools) blocking the connection, a VPN or firewall filtering the payment domain, or a restrictive network. Try disabling any browser extensions, switching to a private/incognito window, or using a different network, and attempt the upgrade again.