Your account's subscription is currently inactive and still in trial, which is why the project transfer is blocked. Per our documentation, both the source and destination accounts must have an active Hobby or Pro subscription to transfer a project. Additionally, our policy only allows one account per person, so you should consolidate to your paid account. Since your project here contains an n8n service and a Postgres database, the simplest path is to redeploy those services directly on your paid account and then delete this test account.

thanks for reply.

this is the intention to have my projects only on paid account but like I said it ask me to pay for this account too

Hiya,

Go ahead and upgrade the account you want to transfer from to Hobby and then reference this thread and/or reply here when you're done to request a refund. We'll get that $5 refunded to you.

I just upgraded to transfer to the main paid account, please kindly refund this account . thank you for your help

Hi there, it's transferred and done . please kindly proceed with refund . thank you

The transfer is confirmed and we can see the $5 Hobby charge on this account. We'll get that refunded for you. Please make sure to cancel the subscription on this account and delete it afterward, since our policy only allows one account per person.

should I delete it after refund or now?

thank you for your help

You can cancel the subscription and delete this account now. The refund will be processed regardless.