Transferred project now can't redeploy because region access?
davidyu37
PROOP

10 months ago

Recently transferred a project from another organization to my personal account.

Now whenever I try to redeploy the project, it fails with "Access not allow for asia-southeast-1 for user"

7 Replies

dev
MODERATOR

10 months ago

Is your personal account on hobby plan? If so make sure your service is on a region that it has access to. My thinking is that said service is on GCP South East Asia which has never been allowed on hobby plan, you should be able to move it over to metal South East Asia in that case


davidyu37
PROOP

10 months ago

Hi @dev,

Thanks for the reply. I think your assumption is correct. However, I can't seem to find the option to disable the static IP for me to switch region. Is the option to disable static IP not available for Hobby plan?

Attachments


Railway
BOT

10 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Railway
BOT

10 months ago

🛠️ The internal ticket Unable to disable Static Outbound IPs after transferring project to Hobby workspace has been marked as todo.


davidyu37
PROOP

10 months ago

Is there any updates to this?


Railway
BOT

10 months ago

🛠️ The internal ticket Unable to disable Static Outbound IPs after transferring project to Hobby workspace has been marked as in progress.


Railway
BOT

10 months ago

✅ The internal ticket Unable to disable Static Outbound IPs after transferring project to Hobby workspace has been marked as completed.


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