Trial
vipstara-del
FREEOP

a month ago

Hello, I Had Free Trial 30 Days And I Still Had 27 Days Left But Now When I Checked Site It Says Trial Maxed Out Why?

11 Replies

Anonymous
FREE

a month ago

I have the same problem. Is it related to the current incident? I was using Railway happily until now.


owendods
FREE

a month ago

Same issue here. I had more than 20 days / $4 left and now suddenly it says "Trial maxed out".


nmyers93
HOBBY

a month ago

Same, I thought that was what was causing my issue with Railway not picking up my latest Github push but signing up for the Hobby tier still hasn't solved that.


Railway
BOT

a month ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


nmyers93

Same, I thought that was what was causing my issue with Railway not picking up my latest Github push but signing up for the Hobby tier still hasn't solved that.

nicocastillo
HOBBY

a month ago

Same here, I thought there was something wrong with my repo and I tried unlinking it and recreating the project and so on but now I can't even create a blank project. I think this is a general issue.


Railway

Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!

vipstara-del
FREEOP

a month ago

Approximately how long will all this take?


a month ago

Hey there!
We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?


Railway
BOT

a month ago

✅ The ticket Metrics unavailable has been marked as completed.


Railway
BOT

a month ago

🛠️ The ticket Metrics unavailable has been marked as triage.


noahd

Hey there!We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?

owendods
FREE

a month ago

Great, thanks for that! I'm seeing my previous expected remaining trial amount now.


Railway
BOT

a month ago

✅ The ticket Metrics unavailable has been marked as completed.


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