4 months ago
Hello, I Had Free Trial 30 Days And I Still Had 27 Days Left But Now When I Checked Site It Says Trial Maxed Out Why?
14 Replies
4 months ago
I have the same problem. Is it related to the current incident? I was using Railway happily until now.
4 months ago
Same issue here. I had more than 20 days / $4 left and now suddenly it says "Trial maxed out".
4 months ago
Same, I thought that was what was causing my issue with Railway not picking up my latest Github push but signing up for the Hobby tier still hasn't solved that.
4 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
nmyers93
Same, I thought that was what was causing my issue with Railway not picking up my latest Github push but signing up for the Hobby tier still hasn't solved that.
4 months ago
Same here, I thought there was something wrong with my repo and I tried unlinking it and recreating the project and so on but now I can't even create a blank project. I think this is a general issue.
Railway
Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!
4 months ago
Approximately how long will all this take?
4 months ago
Hey there!
We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?
4 months ago
✅ The ticket Metrics unavailable has been marked as completed.
4 months ago
🛠️ The ticket Metrics unavailable has been marked as triage.
noahd
Hey there! We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?
4 months ago
Great, thanks for that! I'm seeing my previous expected remaining trial amount now.
4 months ago
✅ The ticket Metrics unavailable has been marked as completed.
Railway
Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!
19 days ago
I'm currently facing the same issue with my account. Registered on May 12 but I still had about $4 few days ago but now it says trial maxed out???
davidokeke190-code
I'm currently facing the same issue with my account. Registered on May 12 but I still had about $4 few days ago but now it says trial maxed out???
19 days ago
Same thing here, 28 days and $5
19 days ago
Same here
