Trial credits used up
msoutopico
HOBBYOP

2 years ago

Hi there, I started using Railway some months ago to host some home-made APIs (I'm not a professional developer) and I had a free plan. That task has been on hold for at least 4 months (which means I haven't used Railway during that time). Today I got an email saying that I had used all my trial credits and that I must upgrade my plan to continue using my account.

It's no a problem to upgrade (done that already), but I would like to understand why those credits have been used up (what has been consumed) in these months during which I didn't really do anything in Railway. My APIs aren't published, so nobody else can consume them, by the way.

Thanks a lot! Manuel

I have a couple of projects, here are their IDs:

  • ee24b87f-8fbe-4444-afc0-5cba50def7a9
  • d4f4d7a9-581b-43cb-a404-b6ca065362d7
Solved

22 Replies

2 years ago

N/A


2 years ago

If you didn't have any running deployments then it is possible you had a volume that consumed disk usage over time, which would also explain how it lasted 4 months


msoutopico
HOBBYOP

2 years ago

Hi Fragly. If by "volume" do you mean large files, I don't think that's the case. But I think the deployments were running until now. I had assumed no credits would be consumed if there were no calls to the APIs, but could it be that simply having them deployed has consumed my credits?


2 years ago

oh yes, if they were running then that is definitely what used up your credits, you're charged for memory consumption as well so even if the service gets no API request, it'll still consume idle memory usage which would drain your credits


2 years ago

and by volume I mean static file storage basically


msoutopico
HOBBYOP

2 years ago

right, thanks @Fragly


msoutopico
HOBBYOP

2 years ago

so I guess it's a good idea to stop or pause the deployments when I'm not testing them, right? (also with my new Hobby plan)


2 years ago

Yea, that is a good idea

Although the first 5 dollars of usage is free on hobby plan so if your services stay below 5 dollars total cost then you wouldn't need to bother removing deployments

Another thing that's worth noting is you can use app sleeping which puts your app in a "sleep" state until it receives requests, which would definitely be helpful if you're trying to save costs


msoutopico
HOBBYOP

2 years ago

Thanks for the tip, that sounds helpful, I'll try the "sleeping" state.


2 years ago

Awesome, you can find it in service settings


msoutopico
HOBBYOP

2 years ago

awesome!


msoutopico
HOBBYOP

2 years ago

Would you mind pointing me to the relevant documentation about costs involved by the files stored or the API traffic?


2 years ago

static file storage costs are $0.25 per GB (you can see information about resource pricing on this page )

although that only applies if you have a Volume attached to your service and you are deliberately storing files in that volume

If you don't have a volume attached then everything is stored in ephemeral storage which is free, but does reset when your service restarts or redeploys


2 years ago

Regarding API traffic, Railway charges $0.1 per GB egress, you can see that on the pricing page too


msoutopico
HOBBYOP

2 years ago

thanks a lot, @Fragly I was checking the right place then, I thought there would be more detailed info. awesome, that helps


2 years ago

Of course, happy I could help 🙂


msoutopico
HOBBYOP

2 years ago

I've marked the chat as "solved", not sure if that's necessary 🙂


msoutopico
HOBBYOP

2 years ago

(as if this was a ticket of sorts)


2 years ago

Don't worry we have internal tooling for that


msoutopico
HOBBYOP

2 years ago

Thanks a lot for your prompt help, enjoy your day!


2 years ago

Thank you, you too 🫡


2 years ago

!s


Status changed to Solved dev over 1 year ago


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