Trial credits used up

msoutopico
HOBBY

9 months ago

Hi there, I started using Railway some months ago to host some home-made APIs (I'm not a professional developer) and I had a free plan. That task has been on hold for at least 4 months (which means I haven't used Railway during that time). Today I got an email saying that I had used all my trial credits and that I must upgrade my plan to continue using my account.

It's no a problem to upgrade (done that already), but I would like to understand why those credits have been used up (what has been consumed) in these months during which I didn't really do anything in Railway. My APIs aren't published, so nobody else can consume them, by the way.

Thanks a lot! Manuel

I have a couple of projects, here are their IDs:

  • ee24b87f-8fbe-4444-afc0-5cba50def7a9

  • d4f4d7a9-581b-43cb-a404-b6ca065362d7

Solved

0 Replies

9 months ago

N/A


9 months ago

If you didn't have any running deployments then it is possible you had a volume that consumed disk usage over time, which would also explain how it lasted 4 months


msoutopico
HOBBY

9 months ago

Hi Fragly. If by "volume" do you mean large files, I don't think that's the case. But I think the deployments were running until now. I had assumed no credits would be consumed if there were no calls to the APIs, but could it be that simply having them deployed has consumed my credits?


9 months ago

oh yes, if they were running then that is definitely what used up your credits, you're charged for memory consumption as well so even if the service gets no API request, it'll still consume idle memory usage which would drain your credits


9 months ago

and by volume I mean static file storage basically


msoutopico
HOBBY

9 months ago

right, thanks @Fragly


msoutopico
HOBBY

9 months ago

so I guess it's a good idea to stop or pause the deployments when I'm not testing them, right? (also with my new Hobby plan)


9 months ago

Yea, that is a good idea

Although the first 5 dollars of usage is free on hobby plan so if your services stay below 5 dollars total cost then you wouldn't need to bother removing deployments

Another thing that's worth noting is you can use app sleeping which puts your app in a "sleep" state until it receives requests, which would definitely be helpful if you're trying to save costs


msoutopico
HOBBY

9 months ago

Thanks for the tip, that sounds helpful, I'll try the "sleeping" state.


9 months ago

Awesome, you can find it in service settings


msoutopico
HOBBY

9 months ago

awesome!


msoutopico
HOBBY

9 months ago

Would you mind pointing me to the relevant documentation about costs involved by the files stored or the API traffic?


9 months ago

static file storage costs are $0.25 per GB (you can see information about resource pricing on this page )

although that only applies if you have a [Volume]() attached to your service and you are deliberately storing files in that volume

If you don't have a volume attached then everything is stored in ephemeral storage which is free, but does reset when your service restarts or redeploys


9 months ago

Regarding API traffic, Railway charges $0.1 per GB egress, you can see that on the pricing page too


msoutopico
HOBBY

9 months ago

thanks a lot, @Fragly I was checking the right place then, I thought there would be more detailed info. awesome, that helps


9 months ago

Of course, happy I could help 🙂


msoutopico
HOBBY

9 months ago

I've marked the chat as "solved", not sure if that's necessary 🙂


msoutopico
HOBBY

9 months ago

(as if this was a ticket of sorts)


9 months ago

Don't worry we have internal tooling for that


msoutopico
HOBBY

9 months ago

Thanks a lot for your prompt help, enjoy your day!


9 months ago

Thank you, you too 🫡


9 months ago

!s


Status changed to Solved dev 10 months ago