trial ended
rubenramigl
HOBBYOP

a month ago

My trial ended even though I had 25 days left.

Solved

4 Replies

Status changed to Awaiting Railway Response Railway about 1 month ago


smartestdev08
FREE

a month ago

The same thing happened to me. It showed something like 27 days left or $4.8 and now all of a sudden it shows Trial Maxxed Out. I think it may be because Railway is down now, so they might have limited it temporarily.


chandrika
EMPLOYEE

a month ago

Hey, we found the issue causing this. A backend system was still recovering after the May 19 outage, which made the dashboard incorrectly show your trial as maxed out. We've pushed a fix for this. Can you try logging in again and let us know if it's still showing the wrong state?


Status changed to Awaiting User Response Railway about 1 month ago


chandrika

Hey, we found the issue causing this. A backend system was still recovering after the May 19 outage, which made the dashboard incorrectly show your trial as maxed out. We've pushed a fix for this. Can you try logging in again and let us know if it's still showing the wrong state?

smartestdev08
FREE

a month ago

It's showing correctly now for me, thanks!


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Solved Railway about 1 month ago


chandrika
EMPLOYEE

a month ago

Awesome, thank you for confirming and happy building 🚂!


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 27 days ago


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