trial ended
rubenramigl
HOBBYOP

20 days ago

My trial ended even though I had 25 days left.

Solved

4 Replies

Status changed to Awaiting Railway Response Railway 20 days ago


smartestdev08
FREE

20 days ago

The same thing happened to me. It showed something like 27 days left or $4.8 and now all of a sudden it shows Trial Maxxed Out. I think it may be because Railway is down now, so they might have limited it temporarily.


chandrika
EMPLOYEE

19 days ago

Hey, we found the issue causing this. A backend system was still recovering after the May 19 outage, which made the dashboard incorrectly show your trial as maxed out. We've pushed a fix for this. Can you try logging in again and let us know if it's still showing the wrong state?


Status changed to Awaiting User Response Railway 19 days ago


chandrika

Hey, we found the issue causing this. A backend system was still recovering after the May 19 outage, which made the dashboard incorrectly show your trial as maxed out. We've pushed a fix for this. Can you try logging in again and let us know if it's still showing the wrong state?

smartestdev08
FREE

19 days ago

It's showing correctly now for me, thanks!


Status changed to Awaiting Railway Response Railway 19 days ago


Status changed to Solved Railway 19 days ago


chandrika
EMPLOYEE

19 days ago

Awesome, thank you for confirming and happy building 🚂!


Status changed to Awaiting User Response Railway 19 days ago


Railway
BOT

12 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 12 days ago


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