Trial ended with credits
rafaelduq
HOBBYOP

5 months ago

Yesterday I had more than 4 dollars on credits and still 10 + days of trial. Suddenly I don't have anything. Something went wrong.

18 Replies

Railway
BOT

5 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


5 months ago

Hey there!

We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?


noahd

Hey there! We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?

rafaelduq
HOBBYOP

5 months ago

Thanks. It worked. Good luck to solve the rest of issues.


Railway
BOT

5 months ago

✅ The ticket Metrics unavailable has been marked as completed.


Railway

✅ The ticket `Metrics unavailable` has been marked as completed.

rafaelduq
HOBBYOP

5 months ago

Same problem again. Could you check? Yesterday I still had 4 dollars and 14 days.


noahd

Hey there! We implemented a fix and are seeing recovery around the board. Are you able to check and see if you have that same error?

rafaelduq
HOBBYOP

5 months ago

Got it again... maxed out... but I still have credits and days...


Railway

✅ The ticket `Metrics unavailable` has been marked as completed.

rafaelduq
HOBBYOP

5 months ago

I still have problems.


Railway
BOT

5 months ago

🛠️ The ticket Metrics unavailable has been marked as triage.


tomivm
FREE

5 months ago

I have the same issue. Also my dashboard of the project say: 4,40 usd remaining. but in dashboard i see "Trial Maxed out"


Railway
BOT

5 months ago

✅ The ticket Metrics unavailable has been marked as completed.


maurinet
HOBBY

2 months ago

I'm having the same issue, had $4.91 of credits and suddenly "Trial maxed out"


0z-zy
HOBBY

2 months ago

Having the same issue.. "Trial maxed out" with $4.81 I was gonna use my trial and was planning to update to hobby plan, glad i am not the only one...


cloudurbane
HOBBY

2 months ago

Same issue for me please help I had 3.94 left… smh I love it here


trintrantron
FREE

2 months ago

i have the same problem, i was on $4.98 an hour ago and havent been able to deploy anything since then, now i suddenly have trial maxed?


volovava
HOBBY

2 months ago

Same issue, an hour ago and havent been able to deploy anything


lunchnlearn
FREE

2 months ago

Same here, second time within the trial period and over 4.45 in credits left and multiple days.


heinz2142
FREE

2 months ago

Same here, about 4.80 and 23 days left. suddenly went away out of no where.


maxiamo
FREE

2 months ago

Hey, same issue. Earlier today it was about 4.92 $/29 days left, but suddenly maxed out


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