2 hours ago
Hi! My trial expired and my volume "lintas-waktu-volume" (project incredible-enjoyment, production) is scheduled for deletion on Nov 23, 2026. The service is offline.
I'm moving the app to another host and only need the data: a small SQLite database (~300 MB volume). Payment by card isn't available to me right now (I'm in Indonesia).
Could the service be allowed to run briefly, or could you provide a one-time download/export of the volume? Thank you very much!
1 Replies
2 hours ago
We can't run a stopped service temporarily or export a volume for you, but you can get to your data yourself without a card payment.
Your trial ended without a plan being selected, and the Free plan ($0/month with $1 of usage credit each month) is available to your workspace. Open the Plans page and choose Downgrade to Free. Then redeploy the service attached to the volume and copy the SQLite database off it before the deletion date. On the Free plan, services need to run with App Sleeping (serverless) enabled.
Status changed to Awaiting User Response Railway • about 2 hours ago