Trial has ended 5 minutes after new registration?
redbirdma
FREEOP

2 months ago

just registered a new account, haven't even set anything up and it says trial is ended. What???

$10 Bounty

12 Replies

Railway
BOT

2 months ago

Your trial is active with the full $5 credit available, so nothing has ended on our side. If the dashboard is showing a stale state, a hard refresh (Ctrl+Shift+R / Cmd+Shift+R) or logging out and back in should clear it.


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

Hey! Welcome to Railway!

What do you see that makes you believe your trial ended?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


redbirdma
FREEOP

2 months ago

Well it is back. but all the pages are loading very slow. when I click on a new project I get: Not sure if you are experiencing some kind of downtime or what else is going on

image.png

Attachments


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

Apologies for the trouble. We're aware of an ongoing issue, "Deployments are slow to progress and are prone to timeout failure," which is causing slowness and errors across the platform right now. You can follow updates here: status.railway.com/incident/YYU63JUO


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

Thanks for explaining, yea you joined Railway at a very unfortunate time, there is currently an ongoing incident regarding deployments. What you're seeing specifically is what's potentially another issue with the dashboard being slow which just started about 10 minutes ago from what I can tell. The team is working hard on solving these issues! Sorry for the inconvenience


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


redbirdma
FREEOP

2 months ago

I honestly don't even know what to think, we have picked railway for our saas deployment after long and extensive research and finally after registering an account I'm seeing this. Really hope this is temporary


Status changed to Awaiting Railway Response Railway • about 2 months ago


redbirdma
FREEOP

2 months ago

is there an uptime / service tracker to monitor for issues?


2 months ago

This is definitely temporary, and yes you can track the incident here: https://status.railway.com/incident/YYU63JUO

Very sorry for the inconvenience this is causing!


Status changed to Awaiting User Response Railway • about 2 months ago


dev

This is definitely temporary, and yes you can track the incident here: https://status.railway.com/incident/YYU63JUO Very sorry for the inconvenience this is causing!

joey-bellwetherco
PRO

2 months ago

That page does not load for me either


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


joey-bellwetherco

That page does not load for me either

joey-bellwetherco
PRO

2 months ago

Screenshot_20260818_213245_Chrome.jpg

Attachments


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

Hey, quick update, this incident should be resolved now, sorry for the inconvenience!


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


Status changed to Solved dev • about 2 months ago


redbirdma
FREEOP

2 months ago

looks like today everything is much better. Quick question: I'm trying to add a railway connector to my claude code desktop and after pressing "Connect to Claude" button keep getting this error (see screenshot). Any way to resolve this?

image.png

Attachments


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • about 2 months ago


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