a year ago
I have just purchased the Hobby Plan with $10 and in just a weeks it is showing the "Trial Maxed Out" ???. Earlier for the free hobby plan for $5 only it's worked for around 2 months ? What's going on here ?
3 Replies
a year ago
Hobby plan costs $5/month minimum, regardless of your usage. If you use below $5, your usage is included so you get charged $5. If you use above $5, you get charged $5+accrued usages above $5.
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved ray-chen • 11 months ago
ray-chen
Hobby plan costs $5/month minimum, regardless of your usage. If you use below $5, your usage is included so you get charged $5. If you use above $5, you get charged $5+accrued usages above $5.
a year ago
I have purchased the usage based credit like of $10 along with Hobby Plan? If we consider that $5 is for Hobby plan and rest other $5 dollar should be charged on the usage basis then it should work at least 1.5 month or so ? Like it was working earlier but it couldn't work..
Status changed to Awaiting Railway Response Railway • 11 months ago
a year ago
Hello,
- You loaded $10 in credits on March 6th.
- At the same time, on March 6th, $5 went towards the Hobby subscription.
- On April 6th, another $5 was deducted for the Hobby subscription.
This now leaves you with $0 in credits, and thus we shut down your services and moved your account the the Free status.
Hopefully, this clears up any confusion in that Railway is a monthly subscription service.
Best,
Brody
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved brody • 11 months ago