a month ago
Hello people at Railway.
I have noticed that I had the green Trial plan when it suddenly switched back to the Limited trial plan without doing anything.
I haven't logged into this site for quite a while and I don't understand what I have done wrong.
6 Replies
a month ago
Your trial type (Full vs Limited) depends on whether our automated system can verify your account, primarily based on factors like your connected GitHub account's age and activity. If verification criteria are no longer met, the trial reverts to Limited, which restricts outbound network access and available ports. You can attempt re-verification at railway.com/verify, or upgrade to the Hobby plan to unlock the full experience. This is a fully automated process and cannot be manually adjusted.
Status changed to Awaiting User Response Railway • 26 days ago
Status changed to Awaiting Railway Response Railway • 26 days ago
a month ago
You'd need to subscribe to the Hobby plan ($5/month with $5 of usage included) at https://railway.com/workspace/plans.
Status changed to Awaiting User Response Railway • 26 days ago
Railway
Your trial type (Full vs Limited) depends on whether our automated system can verify your account, primarily based on factors like your connected GitHub account's age and activity. If verification criteria are no longer met, the trial reverts to Limited, which restricts outbound network access and available ports. You can attempt re-verification at [railway.com/verify](https://railway.com/verify), or upgrade to the Hobby plan to unlock the full experience. This is a fully automated process and cannot be manually adjusted.
a month ago
This usually happens when Railway’s automated verification system re-checks account trust signals and no longer qualifies the account for Full Trial.
A few things you can try:
• reconnect your GitHub account and make sure it is active / verified
• visit railway/verify and complete any pending verification
• log out and log back in after reconnecting integrations
• check whether your GitHub account has recent activity, public repos, or age signals that help verification
Sometimes inactive accounts or disconnected integrations can trigger an automatic downgrade.
If nothing changes after re-verification, Hobby is the only immediate workaround.
Status changed to Awaiting Railway Response Railway • 26 days ago
brparra
This usually happens when Railway’s automated verification system re-checks account trust signals and no longer qualifies the account for Full Trial. A few things you can try: • reconnect your GitHub account and make sure it is active / verified • visit railway/verify and complete any pending verification • log out and log back in after reconnecting integrations • check whether your GitHub account has recent activity, public repos, or age signals that help verification Sometimes inactive accounts or disconnected integrations can trigger an automatic downgrade. If nothing changes after re-verification, Hobby is the only immediate workaround.
a month ago
This isn't a bountied thread, lol.
Status changed to Awaiting User Response Railway • 26 days ago
brparra
This usually happens when Railway’s automated verification system re-checks account trust signals and no longer qualifies the account for Full Trial. A few things you can try: • reconnect your GitHub account and make sure it is active / verified • visit railway/verify and complete any pending verification • log out and log back in after reconnecting integrations • check whether your GitHub account has recent activity, public repos, or age signals that help verification Sometimes inactive accounts or disconnected integrations can trigger an automatic downgrade. If nothing changes after re-verification, Hobby is the only immediate workaround.
a month ago
My account at Railway wasn't being used as I still have 5$ left but I have 0 days left of my trial and was on the Full Trial all along with the said inactivity. My Github account is atleast 2 years old.
The reverification link doesn't do anything and my use case requires outbound network connectivity.
Status changed to Awaiting Railway Response Railway • 26 days ago
25 days ago
Hiya,
Railway's free trial credits expire after 30 days. Have a look at our docs for more info. https://docs.railway.com/reference/pricing/free-trial
To continue using your Services, please subscribe to the Hobby plan, which includes $5 of usage per month.
Best,
Railway Support
Status changed to Awaiting User Response Railway • 25 days ago
18 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 18 days ago
