trouble sending emails
promanowskiprogress
PROOP

a month ago

Hi, we have a railway app (opsly.pl / lucky-possibility) connected to an external SMTP server. We' re having trouble sending emails—your IP address (162.220.232.137) has been added to the Spamhaus XBL list. Please look into this and change the IP addres

Solved

1 Replies

Railway
BOT

a month ago

The address 162.220.232.137 is a shared egress IP used by many workloads, so its Spamhaus listing reflects aggregate traffic and is not something we can change, swap, or pursue delisting for. Enabling Static Outbound IPs on the service (available on Pro) will assign stable addresses you can provide to your SMTP provider for allowlisting, which is the path that resolves delivery issues caused by shared-IP reputation.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 26 days ago


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