Trying to add a custom domain getting an error
molhar
PROOP

a year ago

Trying to add a custom domain I get an generic error message "error adding domain - failed to process request". Then if I try to add the domain again it says it's unavailable. If I try a different domain the same thing happens.

The service is running in eu-west

Solved

6 Replies

molhar
PROOP

a year ago

I've just seen the service incident re custom domains. Assume this is related.


brody
EMPLOYEE

a year ago

Yep it's related, please keep watch of that issue!

And sorry for any inconveniences!


Status changed to Awaiting User Response Railway about 1 year ago


brody
EMPLOYEE

a year ago

Hello, This has been fixed!


Status changed to Solved brody about 1 year ago


Status changed to Awaiting Railway Response molhar about 1 year ago


molhar
PROOP

a year ago

I can see my custom domain now but after having added my CNAME record it's just stuck "issuing TLS certificate". Also generating a railway domain doesn't seem to be working either.


brody
EMPLOYEE

a year ago

You will want to remove and re-add any domains you have added in the last ~5 hours or so.


Status changed to Awaiting User Response Railway about 1 year ago


molhar
PROOP

a year ago

Ah yes, all working now. Thanks.


Status changed to Awaiting Railway Response Railway about 1 year ago


Status changed to Solved jake about 1 year ago


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