Trying to switch to a prepaid plan
ade555
FREEOP

10 months ago

Hi team, my client's railway account was initially on a prepaid plan and they maxed out their credits. However when they tried to renew, they couldn't find the prepaid option anymore. I also can't find it in any setting. It's a lightweight project and we have a fair estimate of what it will cost and we'd like to make some payment ahead.

Is there a way to switch from the monthly subscription back to the prepaid option? We're currently on the hobby plan and we've paid for a month already. Thanks!

Solved

4 Replies

ade555
FREEOP

10 months ago

fa510aaa-6642-4228-a777-bc0119d938e1


10 months ago

Railway removed the pre-paid payment option.

If you had an account using it and let it fall back to a monthly-based plan like Hobby then you won't be able to add any more pre-paid credits.


ade555
FREEOP

10 months ago

Oh, wow. I did not know that. Thanks, @Medim

I guess we'll stick to the monthly options.


10 months ago

!s


Status changed to Solved medim 10 months ago


Loading...