Typebot failed login
farmasi95-beep
HOBBYOP

6 months ago

project ID 0c9c161f-d370-4a73-a362-6aaf7b1068a5
Deployed typebot, have error when tried to submit as attached. submit button clicked but nothing happened. what would be the issues?

11 Replies

6 months ago

Chances are they are trying to directly send out an email via SMTP. SMTP is blocked on Hobby plan and below.


farmasi95-beep
HOBBYOP

6 months ago

so I have to upgrade my plan?


6 months ago

Yerp


farmasi95-beep
HOBBYOP

6 months ago

noted and thanks @Loudbook . have a great day 👍


6 months ago

Running typebot should still definitely be possible on the Hobby plan, did you setup the project yourself or deploy a template?

There should've been some required variables depending on the project to setup SMTP credentials from an external provider (e.g. mailgun, sendgrid, brevo) which would suffice for that use case.


6 months ago

SMTP is not available on the Hobby plan.


farmasi95-beep
HOBBYOP

6 months ago

Deployed template. I used my own e-mail domain (it's elwadi@cari-cuan.digital).


farmasi95-beep
HOBBYOP

6 months ago

@Brody other friend suggested to use VPS


6 months ago

Oops, got it mixed up then. Had worked for one of my projects last year. <:Shrug:1124026226735054848>


6 months ago

We thought we were blocking it all along, we meant to, but we weren't, we recently fixed that.


eggsleggs
HOBBY

6 months ago

<:a_skull:1332045773763903701> i was wondering why my ghost instance suddenly stopped letting me log in


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