Typebot failed login
farmasi95-beep
HOBBYOP

5 months ago

project ID 0c9c161f-d370-4a73-a362-6aaf7b1068a5
Deployed typebot, have error when tried to submit as attached. submit button clicked but nothing happened. what would be the issues?

11 Replies

samgordon
PRO

5 months ago

Chances are they are trying to directly send out an email via SMTP. SMTP is blocked on Hobby plan and below.


farmasi95-beep
HOBBYOP

5 months ago

so I have to upgrade my plan?


samgordon
PRO

5 months ago

Yerp


farmasi95-beep
HOBBYOP

5 months ago

noted and thanks @Loudbook . have a great day 👍


jack
PRO

5 months ago

Running typebot should still definitely be possible on the Hobby plan, did you setup the project yourself or deploy a template?

There should've been some required variables depending on the project to setup SMTP credentials from an external provider (e.g. mailgun, sendgrid, brevo) which would suffice for that use case.


brody
EMPLOYEE

5 months ago

SMTP is not available on the Hobby plan.


farmasi95-beep
HOBBYOP

5 months ago

Deployed template. I used my own e-mail domain (it's elwadi@cari-cuan.digital).


farmasi95-beep
HOBBYOP

5 months ago

@Brody other friend suggested to use VPS


jack
PRO

5 months ago

Oops, got it mixed up then. Had worked for one of my projects last year. <:Shrug:1124026226735054848>


brody
EMPLOYEE

5 months ago

We thought we were blocking it all along, we meant to, but we weren't, we recently fixed that.


eggsleggs
HOBBY

5 months ago

<:a_skull:1332045773763903701> i was wondering why my ghost instance suddenly stopped letting me log in


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