Hello Railway Support Team,

I’m currently unable to access my account due to an authentication error with GitHub. When I try to log in, I receive the following message:

“Error authenticating with GitHub

Multiple GH accounts with email cn4tzwpqvg@privaterelay.appleid.com detected”

As a result, I’ve been completely locked out of my account.

This is urgent because I had active projects in my account, and I was also paying for a Pro subscription. My latest payment was made on April 2, 2026, in the amount of $20 via Revolut. The transaction details are as follows:

Name: Maksym Kovalenko

IBAN: DE63100101782800262458

BIC: REVODEB2

Address: Zimmerstr. 30A, 44145 Dortmund, Nordrhein-Westfalen

Transaction: April 2, 2026 — Railway

Please help me restore access to my account as soon as possible. This issue is blocking my work, and I need access to my projects.

You can contact me at: mkoovalenkoo@icloud.com

Thank you in advance for your prompt assistance.

Best regards,

Maksym Kovalenko