5 months ago
Dear Railway Support Team,
I am writing to request assistance regaining access to my account. I have lost access to my 2FA authenticator app and do not have my recovery codes.
I log in via GitHub and am happy to provide any information needed to verify my identity so that 2FA can be disabled or reset.
i create the repo
xxxx
Thank you,
3 Replies
5 months ago
Hi there, the email you're emailing us from does not match the email of your github account. Could you please email us at team@railway.com from the email associated with your github account?
Best,
Nico
Status changed to Awaiting User Response Railway • 5 months ago
nico
Hi there, the email you're emailing us from does not match the email of your github account. Could you please email us at `team@railway.com` from the email associated with your github account? Best, Nico
5 months ago
I already did!
My main account is 'xxx@gmail.com'.
Attachments
Status changed to Awaiting Railway Response Railway • 5 months ago
5 months ago
Apologies, missed that! I've reset your account's 2fa and you should be g2g 🙂
Status changed to Awaiting User Response Railway • 5 months ago
Status changed to Solved Anonymous • 5 months ago