Unable to access the production database
phdamg
PROOP

3 months ago

I'm having trouble accessing the production database for my project. I'm unsure whether this is due to my account permissions, the project's configuration, or a platform restriction.

Could you please clarify:

Whether my account has the necessary permissions to access the production database.

If there are any restrictions on accessing production databases.

If additional configuration or permissions are required, what steps should I take?

Any guidance would be greatly appreciated.

$20 Bounty

3 Replies

Railway
BOT

3 months ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway • 3 months ago


How are you trying to access the database? Is it an issue in the private or public network?


phdamg
PROOP

a month ago

This is an issue in the Public network and I also don't have access to the data in the database table on the platform


phdamg

This is an issue in the Public network and I also don't have access to the data in the database table on the platform

What error are you seeing when you try to access the database via Railway’s dashboard?

Also, try pressing Cmd/Ctrl + K, and select redeploy from source.


Welcome!

Sign in to your Railway account to join the conversation.

Loading...