Unable to add a custom domain
oren-kk
HOBBYOP

2 months ago

First I was getting "network errors" deploying the project, so I deleted it and recreated, now it just says it cannot add a custom domain. there is no additional information in any logs or error messages. the chat doesn't know what to do either.

Solved

5 Replies

Status changed to Awaiting Railway Response Railway 2 months ago


chandrika
EMPLOYEE

2 months ago

Hi, we're aware of an issue affecting custom domain operations right now. I've raised it with our engineering team and we will investigate the issue. Really sorry for the inconvenience here!


Status changed to Awaiting User Response Railway 2 months ago


2 months ago

Hey! The issue affecting custom domain operations has been resolved. Could you try adding your domain again? If you're still seeing errors, let us know which domain you're trying to add and we can take a closer look.


oren-kk
HOBBYOP

2 months ago

Still failing- www.kernelsandkeys.com

here's the ids for the project (from the url): 27a0f8d8-7f48-4d6c-a13c-d7346bceb273/service/6905ff40-6bc2-40a9-aaa2-c14410214bd9/settings?environmentId=e6398b66-736f-4a76-bac2-8c92dbf50a9a

web-mSQ4 is the project name

Attachments


Status changed to Awaiting Railway Response Railway 2 months ago


2 months ago

Thanks for sharing! We found your domain was still attached to the old deleted service. We've removed it now, so you should be able to add www.kernelsandkeys.com to your current service. Let us know if it works!


Status changed to Awaiting User Response Railway 2 months ago


Status changed to Solved jr 2 months ago


oren-kk
HOBBYOP

2 months ago

it's working now, thank you!


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Solved oren-kk about 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...