10 months ago
Starting some time last night, one of my services began to be unable to connect to its postgres database. I am not even able to connect to the database through the railway UI itself. It stays pending like this indefinitely. We need some urgent assistance here.
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7 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
- 🧵 Postgres Database Connection Error
- 🧵 database connection
- 🧵 Issue with the database connection.
- 🧵 Postgres Database Connection
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
I tried redeploying the database and now it's stuck on the creating containers step. Also, my volume appears like this, which is alarming:
Attachments
10 months ago
Redeploy succeeded, but still unable to connect.
10 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
10 months ago
Hello,
We have fixed this and things should be good now. Is the issue still happening?
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
The issue is resolved, thank you
Status changed to Awaiting Railway Response Railway • 10 months ago
Status changed to Solved samgordon • 10 months ago
10 months ago
🛠️ The ticket Service metrics not displaying. has been marked as todo.