9 days ago
Starting some time last night, one of my services began to be unable to connect to its postgres database. I am not even able to connect to the database through the railway UI itself. It stays pending like this indefinitely. We need some urgent assistance here.
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7 Replies
9 days ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
9 days ago
I tried redeploying the database and now it's stuck on the creating containers step. Also, my volume appears like this, which is alarming:
Attachments
9 days ago
Redeploy succeeded, but still unable to connect.
9 days ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
9 days ago
Hello,
We have fixed this and things should be good now. Is the issue still happening?
Status changed to Awaiting User Response Railway • 9 days ago
9 days ago
The issue is resolved, thank you
Status changed to Awaiting Railway Response Railway • 9 days ago
Status changed to Solved samgordon • 9 days ago
5 days ago
🛠️ The ticket Service metrics not displaying. has been marked as todo.