Unable to Create or Deploy Database
Anonymous
FREEOP

a year ago

Hi, I have a query regarding my company's workspace projects. I am able to create services like GitHub, and more without any issues, but I’m unable to create or deploy a database. Whenever I try to create and add a database, I receive the following error message:

“Failed to Deploy Postgres/Redis: Not Authorized.”

I have attached a screenshot for reference. Please check and let me know how this can be resolved.

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6 Replies

Railway
BOT

a year ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


a year ago

Hey, how many services do you have in your project?


Anonymous
FREEOP

a year ago

8 in that project but also if any project have 0 services also its returning same thing.


a year ago

Hey, I have escalated this thread to the team. Just one more thing, is this exclusive to new databases or also new code services?


Anonymous
FREEOP

a year ago

It's not exclusive to databases. I'm also unable to create templates. I can deploy code services from existing GitHub repos without issues, but I get authorization errors when trying to create:

  • New databases (Postgres/Redis)
  • New templates

Both return "Not Authorized" errors. Only GitHub-based code services deploy successfully with my current workspace permissions.


a year ago

Please have the workspace admin invite you as an admin or deployer role to the workspace. Thanks


Status changed to Awaiting User Response Railway 11 months ago


Railway
BOT

a year ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 11 months ago


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