Unable to Create or Deploy Database
Anonymous
FREEOP

3 months ago

Hi, I have a query regarding my company's workspace projects. I am able to create services like GitHub, and more without any issues, but I’m unable to create or deploy a database. Whenever I try to create and add a database, I receive the following error message:
“Failed to Deploy Postgres/Redis: Not Authorized.”

I have attached a screenshot for reference. Please check and let me know how this can be resolved.

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6 Replies

Railway
BOT

3 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


uxuz
MODERATOR

3 months ago

Hey, how many services do you have in your project?


Anonymous
FREEOP

3 months ago

8 in that project but also if any project have 0 services also its returning same thing.


uxuz
MODERATOR

3 months ago

Hey, I have escalated this thread to the team. Just one more thing, is this exclusive to new databases or also new code services?


Anonymous
FREEOP

3 months ago

It's not exclusive to databases. I'm also unable to create templates. I can deploy code services from existing GitHub repos without issues, but I get authorization errors when trying to create:

  • New databases (Postgres/Redis)

  • New templates

Both return "Not Authorized" errors. Only GitHub-based code services deploy successfully with my current workspace permissions.


david
EMPLOYEE

3 months ago

Please have the workspace admin invite you as an admin or deployer role to the workspace. Thanks


Status changed to Awaiting User Response Railway 3 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


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