a year ago
I just subscribed for the railway hobby plan, and i cant even create any project, i keep getting an error message saying customer has multiple subscription, my billing or usage tab wont even load on my account
13 Replies
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response medim • 11 months ago
a year ago
I escalated this to the team
a year ago
Let's wait for an answer and please don't open duplicated threads
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
@Lankiman Can you confirm that everything is working? Can you deploy your project?
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
a year ago
Invalidated the bad subscription. We will look into why that happened (attached ticket)
Status changed to Solved jake • 11 months ago
a year ago
!s
a year ago
✅ The ticket Duplicate subscriptions issue on billing page has been marked as completed.