a month ago
The entire infrastructure seems to be down, my website is unable to fetch objects from the attached bucket, and it is impossible to trigger redeploys/new deploys.
Production is impacted
13 Replies
a month ago
same here
a month ago
Hey there!
Are you able to check your browser's network tab for a trace ID? Would love to investigate it there
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Could you also provide a screenshot with what you're seeing related to triggering redeploys/new deploys?
noahd
Hey there! Are you able to check your browser's network tab for a trace ID? Would love to investigate it there
a month ago
For me
Details:
- When clicking "Deploy latest commit" from the command palette (Cmd+K), I get either:
- Error: "Failed to trigger deployment - Problem processing request"
- Or nothing happens at all
- The current ACTIVE deployment is from 4 hours ago (commit 1efe559e - "fix(i18n): add linktree-alternatives to 13 m...")
- All recent commits are in railway, not trigged
- The GitHub webhook appears to not be working (commits not showing in the list)
Project Info:
- Project ID: eae55430-f659-445c-bffe-c257e69de993
- Service ID: a055ee31-6076-4916-a4dc-b3ba4ebc2eab
- Environment: production (europe-west4-drams3a)
- Branch: kleap-migration
- Domain: kleap.co
Status changed to Awaiting Railway Response Railway • about 1 month ago
eliottdupuy
For me Details:- When clicking "Deploy latest commit" from the command palette (Cmd+K), I get either:- Error: "Failed to trigger deployment - Problem processing request"- Or nothing happens at all- The current ACTIVE deployment is from 4 hours ago (commit 1efe559e - "fix(i18n): add linktree-alternatives to 13 m...")- All recent commits are in railway, not trigged- The GitHub webhook appears to not be working (commits not showing in the list)Project Info:- Project ID: eae55430-f659-445c-bffe-c257e69de993- Service ID: a055ee31-6076-4916-a4dc-b3ba4ebc2eab- Environment: production (europe-west4-drams3a)- Branch: kleap-migration- Domain: kleap.co
a month ago
Could you move this to your own thread and link it here? Would love to get a bit more info there if possible this is absolutely perfect thank you!
Status changed to Awaiting User Response Railway • about 1 month ago
noahd
Could you move this to your own thread and link it here? Would love to get a bit more info there if possible this is absolutely perfect thank you!
a month ago
Here
Status changed to Awaiting Railway Response Railway • about 1 month ago
eliottdupuy
Here
a month ago
And in CLI:
Bash(railway redeploy -y 2>&1) timeout: 1m 0s
⎿ Error: Exit code 1
Failed to fetch: error sending request for url (https://backboard.railway.com/graphql/v2)
Caused by:
0: error sending request for url (https://backboard.railway.com/graphql/v2)
1: operation timed out
a month ago
Thanks that is extremely helpful! We're in the process of rolling something out which should resolve this. Will notify when done and when you should try again.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
a month ago
Hey there!
We just pushed a fix and this should be good to go now. Can you try again and let me know how it works?
a month ago
✅ The ticket GitHub integration deployment issues has been marked as completed.
noahd
Hey there!We just pushed a fix and this should be good to go now. Can you try again and let me know how it works?
a month ago
It works, godbless
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hey y'all, relaying what I shared with another customer apologizing for the delayed ack from our side. This one was compounded by 3 co-morbid issues happening at the same time which made it diagnose, plus with the recent user growth, the magnitude of failiures meant that our traditional alerting didn't warn us until the public user base alerted us to the severity of the issue. Sorry about that everyone.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 26 days ago
