Hello Railway Support Team,

I'm writing to report a persistent deployment issue that's preventing me from launching my application.

Despite trying multiple approaches, I consistently receive the same error without any build logs or detailed error information.

Issue Description:

When attempting to deploy my (private) GitHub repository (Gradius-AI/gradius-flodesk-user-sync), I immediately receive the error "There was an error deploying from source" without any build logs or additional information.

The error appears instantly after clicking "Deploy the repo" button, suggesting the issue occurs before the build process even begins.

Repository Information:

Repository: https://github.com/Gradius-AI/gradius-flodesk-user-sync

Content: A Node.js cron job application that syncs user data from PostgreSQL to Flodesk

Main files in the repo​: sync.js, package.json, Dockerfile, railway.json, README.md, package-lock.json, .gitignore

I've tried the following approaches, all resulting in the same immediate error:

1. Fresh Repository Setup: Deleted and recreated the repository with proper configuration files

2. Dockerfile Implementation: Added a Dockerfile to provide explicit build instructions.

3. Railway Configuration: Added a railway.json file with explicit build/start commands

4. Start Command Configuration: Set the start command to node sync.js in the service settings

5. Environment Variables: Set up all required environment variables for the application

As an additional test, I even created a completely minimal test repository with only the most basic Node.js files:

Repository: https://github.com/Gradius-AI/test

Contents:

• An index.js file with just a console.log and setInterval

• A basic package.json with only a start script

This minimal test repository resulted in the exact same immediate error: "There was an error deploying from source" without any logs or further details.

I've also verified that the Railway GitHub App has full repository access permissions to my GitHub organization.

This strongly suggests the issue is not with my codebase but rather with something fundamental in the Railway/GitHub integration for my account or organization.

Despite all these attempts, the error remains the same - an immediate "There was an error deploying from source" with no further details or logs.

What's particularly strange is that the error appears instantly without any build logs.

For additional context, I initially used a Railway template created by developer Faraz Patankar (a Node.js cron job template) to run my integration script (sync.js). When this approach wasn't working, I attempted to delete the service. However, this template service still appears in my project dashboard with a "Service will be deleted" status and hasn't fully disappeared even after 2 days since deletion. I strongly suspect this hanging deleted service might be causing conflicts that prevent any new deployments from succeeding.

Could you please investigate:

1. Why my deployment fails before generating any logs
2. If there are any issues with my Railway account configuration
3. If the "Service will be deleted" status is causing conflicts
4. What steps I can take to successfully deploy this application

Any assistance would be greatly appreciated as this is blocking the launch of an important integration for our application and also blocking all my GitHub-based deployments.

Thank you for your help,

Eli (Railway Pro User)

Railway username: elilouise

Railway Project ID: 02ec1cf1-695a-49c7-a5a6-2edc3bbfed7d