Unable to deploy private GitHub repository - persistent "failed to clone" error
desiklic
FREEOP

2 months ago

I'm unable to deploy any service from my private GitHub repository despite proper GitHub App integration. All deployment attempts fail at the initialization stage with:

We failed to clone your repository, likely due to a network issue. Please try again in a few minutes.

What I've confirmed:

  • Railway GitHub App is installed with "All repositories" access

  • Repository permissions show full read/write access to code, deployments, etc.

  • Environment variables are configured (MONGODBURI, OPENAIAPI_KEY, etc.)

  • Build/start commands are correct (yarn workspace backend build / yarn workspace backend start)

  • Tried both EU West and US East regions - same error in both

Timeline:

  • Issue started ~24 hours ago

  • All 3 services in my project fail identically

  • Noticed there was an EU network incident 3 days ago - possibly related?

Current status:

  • Project: supportive-smile

  • Project ID: 0b8883e7-8a17-4007-9148-4981bb382d71

  • Environment: preview

  • Service: feisty-abundance

  • Latest deployment: Failed at "Initialization › Snapshot code" stage

  • No builds ever succeed - fails before reaching build stage

Question: Is this a known issue with private repository access, or is my account stuck in a bad state after the EU network incident? Happy to provide deployment IDs or additional logs if helpful.

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