Unable to pay for a plan
ceomadani
FREEOP

10 months ago

Dear Support Team,

We are experiencing an issue when attempting to subscribe to a plan on our account. The following error occurs:

Cannot destructure property 'paymentIntent' of '(intermediate value)' as it is undefined.

We have tried using multiple credit cards, but we are unable to complete the payment for any plan. Could you please investigate this issue and provide assistance as soon as possible? Account is with ceo@madani.agency. Username: ceomadani

Thank you for your help.

Best regards, Anas

6 Replies

ceomadani
FREEOP

10 months ago

N/A


ceomadani
FREEOP

10 months ago

@Brody @Duchess pls help I need to pay, whole server is down


brody
EMPLOYEE

10 months ago

hello, is this still an issue?


cryptohamm-design
FREE

10 months ago

i am having the same issue


adam
MODERATOR

10 months ago

@Brody pinging for visibility, seems like a yes


cryptohamm-design

i am having the same issue

brody
EMPLOYEE

10 months ago

are you also using link to autofill?


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