Unable to re-activate subscription due to “pending” invoice
maxiicba
FREEOP

9 months ago

Context:
I canceled my subscription and paid the last invoice on June 19, 2025 (amount: $6.82). When I try to re-subscribe, the system automatically creates a new invoice dated June 21, 2025 for $5.00. That pending invoice prevents me from completing the new subscription.

Request:

Void or remove the $5.00 invoice dated June 21, 2025

Allow me to re-activate my subscription without carrying over any old charges

Thanks in advance for your help!

Solved

5 Replies

maxiicba
FREEOP

9 months ago

Project ID: 7ee32dd4-4238-4877-b0b2-eedf4507de0c


9 months ago

That invoice has been voided.


kidsuae
FREE

8 months ago

@brody, I’m also facing the same issue. I paid the pending invoice (Invoice number 3F0FD331-0013 - Receipt number 2194-1920) yesterday, but when I tried to subscribe again, it’s still asking me to pay the pending invoice again. Could you please enable the Hobby plan subscription?


kidsuae

@brody, I’m also facing the same issue. I paid the pending invoice (Invoice number 3F0FD331-0013 - Receipt number 2194-1920) yesterday, but when I tried to subscribe again, it’s still asking me to pay the pending invoice again. Could you please enable the Hobby plan subscription?

8 months ago

Please open your own thread.


8 months ago

!s


Status changed to Solved brody 8 months ago


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