a month ago
Hi
For the last 5 mins, I am getting errors from the API's hosted on the spring boot app on:
https://previuagenticplatform-production.up.railway.app
Please check and let me know in case of any issue
Also, all API's are throwing
{
"status": 500,
"message": "An unexpected error occurred",
"timestamp": "2026-07-18T10:40:54.527662323"}
3 Replies
a month ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • about 1 month ago
a month ago
Your URL is reachable since it's responding with an error message. The problem could be caused by numerous things, and can't be determined by the generic error message your app is returning. Check if it connects to any other services (like a database), and make sure there are no issues there. Any additional error logs that you see should be helpful in determining the root cause of the issue.
a month ago
The application appears to be running correctly, as the health endpoint returns 200 OK:
https://previuagenticplatform-production.up.railway.app/health
Since the health check is successful but all other APIs are returning 500 Internal Server Error, this is most likely an application-level issue rather than a Railway platform issue. The most likely causes are a database connection problem, missing/incorrect environment variables, or another backend dependency failing. Checking the application logs should reveal the exact exception causing the 500 responses.
a month ago
500 may very well be caused by an application error rather than a service connection. Check and share logs in order to get further help, without logs not much can be done