Unable to restart service
Anonymous
PROOP

a month ago

I've previously been able to restart services directly from the dashboard. Today I attempted to restart a service, and repeatedly get "Problem processing request." This happens on both mobile web and desktop.

This is not a permissions issue, as everyone else on my team (admins included) also get the same error.

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Solved$20 Bounty

3 Replies

Railway
BOT

a month ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • about 1 month ago


Try restarting the service from the mobile app: https://railway.com/mobile


Anonymous
PROOP

a month ago

Mobile app also doesn't work

IMG_0334.PNG

Attachments


Status changed to Awaiting Railway Response nico • about 1 month ago


a month ago

Sorry about this, and especially sorry for the unhelpful "Problem processing request" message. The restart action on this deployment is failing because the container has entered an internal state that the restart path can't recover from. A redeploy will resolve this, since it creates a fresh container from the same image. You can trigger one from the dashboard or via the CLI with railway redeploy.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

25 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 25 days ago


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