3 months ago
I deleted my account and recreated it using the same email address. Long story
However, I had already purchased and set up a domain on the previous account, and I’m now unable to retrieve or access it again from the new account.
Could someone please help me out here?
Thanks!
4 Replies
3 months ago
We can help get that domain removed from the old account, but we'll need to verify ownership first. Could you let us know the exact domain you're trying to retrieve? Once we have it, we'll provide a quick TXT record verification step.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
We can help get that domain removed from the old account, but we'll need to verify ownership first. Could you let us know the exact domain you're trying to retrieve? Once we have it, we'll provide a quick TXT record verification step.
3 months ago
hokuri.com
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
We don't see hokuri.com attached to any Railway project, so it's free to add. You can go ahead and add it as a custom domain on your new account's service without any removal needed.
Status changed to Awaiting User Response Railway • 3 months ago
Railway
We don't see `hokuri.com` attached to any Railway project, so it's free to add. You can go ahead and add it as a custom domain on your new account's service without any removal needed.
3 months ago
it's not visible under the domain section in my new account. how do i rectify that?
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 3 months ago