8 months ago
It seems my project server has lost its connection to my postgres DB. No changes on my end, no updates, etc.
Anyone know what could be happening here?The "Database Connection" portion just spins and has for days.
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11 Replies
8 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
8 months ago
I had the same issue and i could solve it with adding the TCP Port in the Networking.
janheussner
I had the same issue and i could solve it with adding the TCP Port in the Networking.
8 months ago
Is that a recent change or is adding a TCP port required now? It was working with no issues and I can still manually log in and see my data. Its just not currently connected to my project. lol
jhlfergus
Is that a recent change or is adding a TCP port required now? It was working with no issues and I can still manually log in and see my data. Its just not currently connected to my project. lol
8 months ago
I have no Idea. I am new to railway and thought that this was my fault 
8 months ago
Ok I think I misunderstood. I already have the initial TCP port setup that is required for connection as well as the correct variables.
jhlfergus
Is that a recent change or is adding a TCP port required now? It was working with no issues and I can still manually log in and see my data. Its just not currently connected to my project. lol
8 months ago
A TCP Proxy has always been required; without one, the data tab has no way to access your database.
Status changed to Awaiting User Response Railway • 8 months ago
brody
A TCP Proxy has always been required; without one, the data tab has no way to access your database.
8 months ago
I hadn't had enough coffee yet to process what he was saying lol. I thought he meant another TCP port or something. I finally caught up. Any idea on your end what could be happening? I didn't make any changes but noticed the DB is on metal and I don't think my server is. If that makes a difference.
Status changed to Awaiting Railway Response Railway • 8 months ago
8 months ago
To be clear, my comment above states that I already have the standard setup for TCP so it's not that. Can I get some assistance getting this to work please?
8 months ago
While the data tab does not use the private network, it still needs to be enabled. Please go ahead and enable it.
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Status changed to Awaiting User Response Railway • 8 months ago
8 months ago
That worked. Thank you! Is this a new change or has it always been this way? Because it was working with no issues for months.
Status changed to Awaiting Railway Response Railway • 8 months ago
8 months ago
The new change caused this as a side effect, but there is zero reason to have private networking disabled, so I see this as a non issue.
Status changed to Awaiting User Response Railway • 8 months ago
7 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 7 months ago
