Unable to upgrade to Hobby
abeekuharmony
FREEOP

a month ago

Hello I am not able to upgrade to Hobby. Any help?<:Fingers:1202140286956867644>

Solved

25 Replies

abeekuharmony
FREEOP

a month ago

Hello I am not able to upgrade to Hobby. Any help?<:Fingers:1202140286956867644>


Are you not able to select the Hobby plan in ?


abeekuharmony
FREEOP

a month ago

After selecting deploy with Hobby and entering my card details I am unable to click on the Subscribe button


abeekuharmony
FREEOP

a month ago

Hello


Is there an error message?


abeekuharmony
FREEOP

a month ago

No error message


abeekuharmony
FREEOP

a month ago

Just Subscribe button is unclickable


abeekuharmony
FREEOP

a month ago

@Fragly Any help for me?


a month ago

that's strange, I'll see if I can reproduce


a month ago

can't reproduce, did you enter your card details?


abeekuharmony
FREEOP

a month ago

Error message; It says Prepaid card cannot be used only credit cards


a month ago

ah yea, that'll do it


abeekuharmony
FREEOP

a month ago

That is stressful I do not use credit cards in my country


a month ago

There's nothing much we can do then 😔

Railway only accepts debit/credit cards that aren't prepaid


abeekuharmony
FREEOP

a month ago

Prepaid cards can't be used for subscriptions. Please use a credit card. <:cryingman:786867299553378324>


abeekuharmony
FREEOP

a month ago

Alright Thank you


a month ago

no worries


abeekuharmony
FREEOP

a month ago

Is there any other mode of payment


a month ago

unfortunately there isn't, only debit and credit cards


a month ago

whereabouts do you live? i know for a fact that companies like paypal offer a debit card option for their accounts so that could possibly be an option.


a month ago

That would count as pre-paid, and thus, we wouldn't support it.


a month ago

outta curiosity, why would that count as a pre-paid card, and how is that different from a regular bank account? both can be spent on a physical card and can be used like a bank card. and money can be transferred to and from the accounts aswell?


a month ago

I am personally not sure, it's determined by Stripe, not by us.


a month ago

ahhh that makes more sense, thanks for replying even if its was a silly question haha


a month ago

No worries at all


Status changed to Solved brody about 1 month ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...