Unable to upgrade to Hobby Plan
naomirross
FREEOP

a year ago

Hello me and my team were using the trial for our sql project and I'm trying to upgrade to the hobby plan but when I subscribed I get the error "undefined has no properties" above where you enter your card information. In the console log it says 'Cookie "__cflb" has been rejected because it is in a cross-site context and it's "SameSite" is "Lax" or "Strict". Also I am sure my information is correct.

19 Replies

naomirross
FREEOP

a year ago

N/A


naomirross
FREEOP

a year ago

Also I've tried different cards & browsers


a year ago

hello,

could you provide a screenshot of such errors?


naomirross
FREEOP

a year ago

Yes one second


naomirross
FREEOP

a year ago

This is the error I get when im on icognito mode

1367127191124705300


naomirross
FREEOP

a year ago

This is the error I was mentioning before in my regular browser

1367127242894737400


a year ago

the second picture, is that still using link?


naomirross
FREEOP

a year ago

No the option to use link doesn't pop up in my regular browser


naomirross
FREEOP

a year ago

I just tried on my phone and got this if it helps

1367129046659367000


a year ago

interesting, I'll try to reproduce


naomirross
FREEOP

a year ago

If there's anything I can do to help just lmk🫡


a year ago

what browser are you using on desktop?


naomirross
FREEOP

a year ago

I primarily use firefox but the icognito screenshot is chrome and the mobile screenshot is safari


naomirross
FREEOP

a year ago

Im presenting my project tomorrow, is there any temporary way around this if it cannot be resolved?


a year ago

looks like you have a trial account in good standing with a full $5 in credits, but you have nothing deployed? im not sure what the project is, but would it not run on the trial plan for a few days?


naomirross
FREEOP

a year ago

It's under a different name sorry about that it's under mlskinner's project and it's called zesty-encouragement


a year ago

i dont see anything wrong with that account either?


naomirross
FREEOP

a year ago

1367162232454250800
1367162232877617200


naomirross
FREEOP

a year ago

Im getting this error and assumed it was because the trial is over since I haven't gotten an error like this before and ran the same configurations

1367162948723802285


Loading...