N/A

Any response?

could you please try again and send any console errors you see?

This time I tried it worked 👍

!s

I got an email with a invoice due after upgrading to Pro plan?

It been more than 1 month or so since I have migrated to Metal but so far I haven't noticed any reduction in the bill so far.
and as for the resources usage it almost the same as compare to GCP

A couple points:

1. The discount only applies to networking and storage. CPU/RAM costs will stay the same

2. The discount is only applied to your final bill, not to the estimated bill as shown on the Railway Dashboard.

3. Railway does not advertise itself as being explicitly cheaper than GCP. For most workloads, it can be. But for others it will be more expensive. It’s all up to how you use the platform

Sounds like we’re good to call this solved though! If you don’t have any further questions, i’ll close this thread

I got an email with a invoice due after upgrading to Pro plan?
What about this?

That I’m not sure about.

@Brody is it normal for users to receive invoices immediately after upgrading plans?

of course, railway is a paid platform

My impression was that users received invoices after their first month of subscription, not immediately

Is that not the case?

You can tell I haven’t paid a Railway bill in a hot minute lol

yep always been the case on first signup

Got it! Sounds like it happens on plan upgrade too then

that would explain your invoice @Yashu Mittal

But as I understand, isn't that exempted with the minimum spend of $20 for resources.

When I was only hobby plan, I didn't get charged for the monthly plan 🤔

Did you have the legacy hobby plan?

How long have you been a Railway customer?

Don’t remember really long time ago

Probably when there were only 5-7 people at Railway

the pro plan costs $20 regardless of what you did or didn't pay for the hobby plan

In that case, can you please rollback my subscription plan as to how it previous was. 🙂

you can downgrade yourself from the plans page

But in the process I might lose access to legacy hobby plan 😢

if you don't want to be on the pro plan you would still need to downgrade regardless

downgrade yourself manually. Then, if you don’t still have the legacy hobby plan, reach out to the team through here and they’ll get you sorted

I am unable to downgrade to hobby plan:
i'm getting this error in console: "Please pay any open invoices before upgrading to the Pro plan."

Whom should I tag from the support team here?

Don’t tag the team, Brody is here and will be on top of this

tomorrow

Ah that’s right it’s sunday

Brody will be on top of this… tomorrow

I got notified via email, when one of my service crashed due to memory.

But later it turns out that my account has been moved to trial plan.

Would have been nice if I got notified if my account billing was being changed.

The resource usage as shown in "usage" page seems to be different from what I can see in the "Observability" page

What exactly is happening, this is kind of freaking me out <:elmorise:935604124345569330>

How can i get access to legacy hobby plan?

i've put your account into correct standing

The metal eligiblity got reset to 0

ive cleared the cach for that, please check again

Is my account on the legacy hobby plan?

yes

!s