9 months ago
I recently noticed a charge of $5 on my credit card, despite having canceled my subscription two weeks ago. I am no longer using your service and would like to request a refund for this charge. Additionally, please ensure that my subscription is fully canceled to prevent any future charges.
I appreciate your prompt assistance in resolving this issue.
1 Replies
9 months ago
Hello,
You still have an active subscription, you never canceled it.
Please see our docs on how to cancel a subscription -
https://docs.railway.com/reference/pricing/faqs#how-do-i-viewmanagecancel-my-subscription
Best,
Brody
Status changed to Awaiting User Response Railway • 9 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago