2 months ago
Hello,
I'm developing a CRM application (FastAPI/Python) that allows users to send emails directly from their OVH email addresses.
Reception (IMAP) works ✅
Sending (SMTP) times out ❌
SMTP Server: ssl0.ovh.net
Ports: 465 (SSL) / 587 (STARTTLS)
Error: timeout on SMTP connection
I've enabled IPv6 egress without success. Railway's firewall is blocking outgoing SMTP ports.
Request: Unblock outgoing access to ports 465/587 to OVH.
Project: dc02a96c-d3c0-437a-aa10-b65573d80712
Service: CRM
2 Replies
Status changed to Awaiting Railway Response Railway • 3 months ago
Status changed to Solved Anonymous • 3 months ago
2 months ago
The problem is not solved. I have the same error message writing : "STMP time out, port does not work".
Status changed to Awaiting Railway Response Railway • 3 months ago
2 months ago
Outbound SMTP (ports 25, 465, 587) is only available on the Pro plan and above. Your workspace is on the Hobby plan, so connections to ssl0.ovh.net on those ports will time out. To send emails from Hobby, use a transactional email service with an HTTPS API (such as Resend, SendGrid, or Mailgun) instead of direct SMTP. Details are in our outbound networking docs.
Status changed to Awaiting User Response Railway • 3 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 2 months ago