Unblock SMTP ports 465/587 to OVH for email sending
Anonymous
PROOP

a month ago

Hello,

I'm developing a CRM application (FastAPI/Python) that allows users to send emails directly from their OVH email addresses.

Reception (IMAP) works ✅

Sending (SMTP) times out ❌

SMTP Server: ssl0.ovh.net

Ports: 465 (SSL) / 587 (STARTTLS)

Error: timeout on SMTP connection

I've enabled IPv6 egress without success. Railway's firewall is blocking outgoing SMTP ports.

Request: Unblock outgoing access to ports 465/587 to OVH.

Project: dc02a96c-d3c0-437a-aa10-b65573d80712

Service: CRM

Solved

2 Replies

Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Solved Anonymous about 1 month ago


Anonymous
PROOP

a month ago

The problem is not solved. I have the same error message writing : "STMP time out, port does not work".


Status changed to Awaiting Railway Response Railway about 1 month ago


Railway
BOT

a month ago

Outbound SMTP (ports 25, 465, 587) is only available on the Pro plan and above. Your workspace is on the Hobby plan, so connections to ssl0.ovh.net on those ports will time out. To send emails from Hobby, use a transactional email service with an HTTPS API (such as Resend, SendGrid, or Mailgun) instead of direct SMTP. Details are in our outbound networking docs.


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

24 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 24 days ago


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