22 days ago
Hey!
Please can you upgrade my account to a free trial not the limited use?
It says: "To prevent abuse of free resources, we check GitHub accounts before enabling code deployments on Railway."
Wanted to try the railways out, so started a trial. My Github is new, I have not really used it. I want to try out railway and see how it is before I spend money.
I thought, I needed to wait for it to verify, perhaps.
Database only does not really work for me, I want to try and see how it works with backend code and how it connects to a front end.
Thank you,
3 Replies
22 days ago
Hello,
You're currently on a limited trial. This typically occurs when a GitHub account doesn't meet our criteria for a full trial, which can be due to the account being relatively new or having limited activity history.
Unfortunately, trial eligibility cannot be re-evaluated, but you can upgrade to a paid plan to access the full platform features.
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • 22 days ago
22 days ago
Hi,
Can you explain to me why the trial eligibility cannot be re-evaluated? and why I must upgrade to a paid plan to access the the platform features? I want to test and see if this is helpful for me and will suit my needs.
Thank you for helping me experience your community and product.
Status changed to Awaiting Railway Response Railway • 22 days ago
22 days ago
You are on a limited trial due to a new/low-activity GitHub account, we won't reevaluate this (namely because if we did we would have to hand it out to everyone.) - what you can do instead is sign up with your active GH account and use Railway from there.
Sorry about that,
Angelo
Status changed to Awaiting User Response Railway • 22 days ago
15 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 15 days ago