a year ago
Hi!
I'm in quite the pickle..
I want to upgrade my hobby plan to a pro plan.
So i did that, and it created a new workspace for me, so that my running services was still in the hobby-plan workspace(?) This i did not understand. So i deleted the pro plan project.
Now i'm stuck with two questions.
- How do i upgrade my current workspace OR migrate my hobby plan services to a new pro plan?
- How do i get a refund on the pro plan that i cancelled/deleted OR get a new upgrade for free but the correct project being upgraded?
sincerely, Axel
7 Replies
a year ago
Hello,
Creating a new Pro plan Workspace is the path forward right now.
After you create it you can transfer your projects to it from within the project settings.
- I'll refund it.
Oh, ok. I’ll see if I can find the transfer option then. Thanks for the help and the refund!
a year ago
please provide the invoice id
@Axel please let me know if you can transfer. I need to do the same thing, changing from hobby to pro
a year ago
you can transfer the project from within the project settings
a year ago
!s
Status changed to Solved brody • about 1 year ago