a year ago
Hi!
I'm in quite the pickle..
I want to upgrade my hobby plan to a pro plan.
So i did that, and it created a new workspace for me, so that my running services was still in the hobby-plan workspace(?) This i did not understand. So i deleted the pro plan project.
Now i'm stuck with two questions.
1. How do i upgrade my current workspace OR migrate my hobby plan services to a new pro plan?
2. How do i get a refund on the pro plan that i cancelled/deleted?
1 Replies
a year ago
Hello,
- At this time we don't support directly upgrading a Hobby workspace to Pro, you would need to purchase the Pro plan again and transfer your projects over to it, this is easily done from within the project settings.
- Please provide the invoice or receipt and I will refund it.
Best,
Brody
Status changed to Awaiting User Response Railway • about 1 year ago
9 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago