Data Loss - Need Volume Recovery
umvision
PROOP

3 months ago

- Service: Postgres (postgres-production-e91f...)
- Volume ID: vol_mubqjpxxpi2fuae4
- Issue: Client data disappeared after container restart
- Last working: Today (before restart)
- Need: Point-in-time recovery or volume snapshot restore
Solved

1 Replies

noahd
EMPLOYEE

3 months ago

Hello,

I regret to inform that we do not keep copies of data not backed up with the Railway backups feature. If you experiences data loss without either a manual or railway provided backup, there isn't anything we can do to restore it.
Fortunately, it looks like your service does have backups enabled so you should be good to restore to one!

Status changed to Awaiting User Response Railway • 3 months ago

Railway
BOT

3 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 3 months ago

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