10 months ago
Hello Support Team,
I am experiencing a critical issue with my Railway VPS service for N8N. Due to being one month overdue on my $5 monthly payment, I lost access to my N8N instance and, consequently, all my workflows. Today, I made the payment, but when I try to access the service, I receive the following message:
"There is no active deployment for this service.
Make a deployment to get started →"
Additionally, when attempting to reactivate the deployment, I am informed that there is no available credit, despite the payment being completed.
I urgently request that you investigate and resolve this issue so that I can regain access to my N8N instance as soon as possible.
Thank you for your prompt attention.
Best regards,
Bruno Prates
1 Replies
10 months ago
Hi Bruno,
It looks like your subscription is back online. Were you able to complete your payment?
Best regards,
Angelo
Status changed to Awaiting User Response Railway • 10 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago