URGENT: Deployment and Credit Issue on Railway VPS for N8N

realbrunopratesHOBBY

4 months ago

Hello Support Team,

I am experiencing a critical issue with my Railway VPS service for N8N. Due to being one month overdue on my $5 monthly payment, I lost access to my N8N instance and, consequently, all my workflows. Today, I made the payment, but when I try to access the service, I receive the following message:

"There is no active deployment for this service.
Make a deployment to get started →"

Additionally, when attempting to reactivate the deployment, I am informed that there is no available credit, despite the payment being completed.

I urgently request that you investigate and resolve this issue so that I can regain access to my N8N instance as soon as possible.

Thank you for your prompt attention.

Best regards,
Bruno Prates

Awaiting User Response

1 Replies

4 months ago

Hi Bruno,

It looks like your subscription is back online. Were you able to complete your payment?

Best regards,
Angelo


Status changed to Awaiting User Response railway[bot] 4 months ago


URGENT: Deployment and Credit Issue on Railway VPS for N8N - Railway Help Station