a year ago
Hello Support Team,
I am experiencing a critical issue with my Railway VPS service for N8N. Due to being one month overdue on my $5 monthly payment, I lost access to my N8N instance and, consequently, all my workflows. Today, I made the payment, but when I try to access the service, I receive the following message:
"There is no active deployment for this service.
Make a deployment to get started →"
Additionally, when attempting to reactivate the deployment, I am informed that there is no available credit, despite the payment being completed.
I urgently request that you investigate and resolve this issue so that I can regain access to my N8N instance as soon as possible.
Thank you for your prompt attention.
Best regards,
Bruno Prates
1 Replies
a year ago
Hi Bruno,
It looks like your subscription is back online. Were you able to complete your payment?
Best regards,
Angelo
Status changed to Awaiting User Response Railway • about 1 year ago
7 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 7 months ago