2 years ago
Hello Railway Community,
I hope this message finds you well.
I am in urgent need of assistance regarding my Postgres database on Railway. Unfortunately, I accidentally executed the "Wipe Volume" command on my data volume, which has resulted in the complete loss of my stored data.
Here are the details of my project:
Project Name: pacific-eagerness
Database Name: giraffe-volume
Date/Time of Incident: July 23, 2024, at 3:00 PM (GMT-3)
I understand that the "Wipe Volume" command is a destructive action. However, I am reaching out to see if there is any possibility of recovering the lost data. If there are automatic backups or any other recovery mechanisms available, I would greatly appreciate your guidance on how to proceed.
Please let me know if there is any information or additional steps needed from my side to facilitate this process. Your prompt attention to this matter is highly appreciated, as the data is crucial for our operations.
Thank you very much for your support and understanding.
Best regards,
2 Replies
2 years ago
I'm sorry but Railway does not restore data unless they were at fault.
Going forward please take backups, you may use this template - https://railway.app/template/I4zGrH
3 months ago
Did you ever find a fix for this?