Urgent increase server usage to enterprise
syenko
PROOP

a month ago

Hello, we are dealing with server capacity issues right now and we are hoping to contact support to raise our memory and connection limit to handle more requests.

0 Replies

I assume you are currently on the Pro plan?


syenko
PROOP

a month ago

Yes


syenko
PROOP

a month ago

It is still too slow


syenko
PROOP

a month ago

We're dealing with ~500 active users


And you are aware of the $1000/m minimum of the Enterprise plan?

And can you confirm that the reason your application is limited is due to hardware constraints?


syenko
PROOP

a month ago

is there a way to increase memory and connection limit on pro?


syenko
PROOP

a month ago

per usage?


There is no connection limit, and the maximum memory per service is 32GB with a maximum 32vCPU


noahd
EMPLOYEE

a month ago

I’d suggest looking into replicas


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