Urgent increase server usage to enterprise

syenko
PROOP

14 days ago

Hello, we are dealing with server capacity issues right now and we are hoping to contact support to raise our memory and connection limit to handle more requests.

0 Replies

I assume you are currently on the Pro plan?


syenko
PROOP

14 days ago

Yes


syenko
PROOP

14 days ago

It is still too slow


syenko
PROOP

14 days ago

We're dealing with ~500 active users


And you are aware of the $1000/m minimum of the Enterprise plan?

And can you confirm that the reason your application is limited is due to hardware constraints?


syenko
PROOP

14 days ago

is there a way to increase memory and connection limit on pro?


syenko
PROOP

14 days ago

per usage?


There is no connection limit, and the maximum memory per service is 32GB with a maximum 32vCPU


14 days ago

I’d suggest looking into replicas


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